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Solutions that turn risk into sustainable competitive advantage

 

Selected Articles

 The Hartford Continues Their Encounters with ARI 

Like the outcome in Where There’s Smoke, There’s Coverage, The Story of Insurance, Lawyers, and a Policyholder Freedom Fighter, thanks to Hartford Fire Insurance Company, the entire industry has now lost a claim handling technique along with a legal strategy which has historically given insurers the upper hand in their claims handling practices.  Thanks to ARI and its capable counsel, insurers must rethink their modus operandi of removing a state action to federal court, losing a forum where the odds statistically favor the insurance industry.  As a result, until the Supreme Judicial Court of Massachusetts rules otherwise, Massachusetts policyholders can, as a matter of law, strategically split their declaratory judgment action from their extra-contractual bad faith claim.

Now Hartford Fire Insurance Company finds itself back at United States District Court where they’ll face having to produce responses to ARI’s counsel’s discovery requests.  We believe the complete response to the discovery request, once produced, will reveal that Hartford’s bad faith actions and omissions did violate Chapter 93A.  As such, ARI has a better than average chance of being awarded maximum damages and attorney fees as prescribed by the statute.

We believe the outcome will only buttress what our client-partners already know about ARI and what Hartford Fire Insurance Company will soon discover.  Insurance is the business of utmost good faith.  This case is yet another example of ARI’s commitment to make sure insurers live up to their responsibilities.     

 Leveling the Playing Field:
   Structural Analysis of Corporate Insurance Purchases

It may seem counterintuitive, but insurance is not a service industry; rather, it is an industry of financial product manufacturers.  One can easily draw an analogy that insurers are the industry’s “Manufacturers” and the agents and brokers are “Intermediaries” or distribution channels for the Manufacturers.  A structural analysis of the corporate insurance purchase reveals a common theme where the Insurance Buyer must purchase insurance products with incomplete or biased information and with insufficient time to make good decisions.  For instance, do you feel that the materials and information the Manufacturer (insurer) or Intermediaries (agent/broker) provide are designed to make you a savvy and well-informed insurance buyer?  Also, ask yourself, why can’t the agent/broker/insurer provide renewal terms 30 days in advance (rather than a couple days before expiration), given that your renewal occurs on the same day every year?  If they truly represent your best interests, why then are they so unenthusiastic about your decision to seek independent information and counsel in navigating the system and leveling the playing field?

 Where There’s Smoke, There’s Coverage

  The Story of Insurance, Lawyers, and a Policyholder Freedom Fighter

 

These results, not unlike those we achieve every day for our client-partners, have now become an issue not just for this insurer, but for the entire Property & Casualty insurance industry.  The real enormity, as the ARI decision points out, is not the judgment itself (Superior Court decisions are not binding precedent), but rather the drafting ambiguity in the ISO-based policy, the stark reality of which will be unavoidable in every jurisdiction that it’s issued.  Now just think, the next time fine particulate matter or “smoke” (asbestos, lead paint dust, silica, Beijing dust storms, well you get the point) damages your property, you won’t have to go down the long, arduous path of bringing a suit against a negligent third party(s), but rather, just fill out a Proof of Loss and simply ask your property insurer to pay.  If your insurer gives you their usual blather, just point to the “smoke” ambiguity (“smoke” appears in the Covered Cause of Loss as well as in the exclusionary Pollution definition) in the ISO-based policy along with our Massachusetts Superior Court decision and your jurisdiction’s consumer protection and/or punitive damage statutes.

 

 Is This What You Envisioned When You Purchased the Policy? 

 

In the area of execution, it has been our experience that one of the greatest risks a successful organization faces is relying on business partners who lack common sense and the ability to ‘get it done’, who instead rely on their brand, pedigree and capital (yours) for “success”. Unfortunately for corporate insurance buyers, the insurance industry is not so good at execution.  Or is it?  Is it a lack of execution ability that is the main issue, or rather is it the strategic use of opacity and thinly-veiled conflicts of interest which allows the industry to take advantage of the policyholder whenever it sees fit?  The following real-world, policyholder – carrier interaction illustrates yet another reason to raise the issue of conflicts in the insurance industry.

 

 Reactions Magazine’s Rising Stars 

 

We are pleased to announce that ARI’s President, John Paul Sutrich, was identified by Reactions Magazine as a rising star and leader in the global insurance services space.  Reactions, the financial magazine for the global insurance market, spent four months canvassing the globe in an effort to identify the brightest talent around the world (page 21).  While the majority of those selected represent insurers and brokers, Mr. Sutrich was one of only two rising stars from the consulting/advisory services space.  We appreciate Reactions’ recognition of John Paul as an industry leader (page 31), particularly given the reality that ARI is not a broker or (re)-insurer, but rather uniquely focused on providing unconflicted counsel and strategic “risk adjusted” advice to corporate buyers in the global insurance marketplace. 

 

 The Viability of D&O Insurance in Foreign Jurisdictions:

   The Korean Experience

 

Are you an Officer or Director of an overseas entity, even if it’s just a subsidiary of your parent company?  Has your parent company indemnified the Directors, Officers and Managers of your foreign subsidiaries?  Even if so, do you know how the laws of this foreign jurisdiction impact corporate indemnification and the viability of coverage provided by your Directors’ and Officers’ (D&O) liability policy? 

 

We offer this brief as a baseline for the discussion of the issues surrounding corporate indemnification of Korean Directors, Officers and Managers and the financing of that indemnification vis-ŕ-vis insurance.  The “Korean Experience” should provide you with insights into how the laws and norms of foreign jurisdictions may affect your coverage and therefore your exposure, corporately and potentially personally as well.

 

 Can’t Stomach Your Annual Insurance Presentation?

   Imagine What We Hear Every Day

 

Each January we reflect on the past year’s client-partner successes.  As with everything we do, levity is a fundamental ingredient in our ability to continually drive client-partner outcomes.  As part of our annual exercise, we record the most preposterous statements or “fluffers”, as they’re known, that we hear from the insurance industry through our engagements.  You would assume, with the new level of scrutiny (Spitzer factor) the industry is facing, that coming up with this year’s Fluffer List would be a challenge.  Quite the opposite is true and actually 2004 offered so many “best in class” fluffers, it was the first year we could not all agree on the single best whopper.

 

 Debunking D&O Insurance Myths:
   Separating Coverage Reality from Marketing Hype

 

Regardless of whether your approach to operational risk is top-down or bottom-up, the financing of your organization’s Directors’ and Officers’ Liability (D&O) exposure is likely addressed through a traditional approach such as insurance.  As anyone who has had the responsibility to procure their organization’s D&O insurance can attest, it is one of the most complex and costly insurance products sold.

 

With corporate governance on everyone’s radar, there is an increase in demand for D&O liability risk financing options.  And as all commodity markets respond to increased demand, the “Sellers” (“Intermediaries” and “Manufacturers”) are coming out of the woodwork.  With this and the abundance of misinformation floating throughout the market both here and abroad, we felt compelled to offer some basic buyer transparency.

 

 Sarbanes-Oxley, Sub-Certification, Personal Liability & the Directors’ and Officers’ Policy

 

Are you a sub-certifier under Sarbanes-Oxley?  If yes, you will probably want to understand how you may be personally exposed to financial and legal liability as a result of your sub-certifying activities.  Do you fully understand under what circumstances the organization will indemnify you?  Does the Directors & Officers Liability policy your organization purchases cover you as a sub-certifier?  The answer lies in whether the policy was correctly applied for and coverage has been structured correctly.  Are there other potential solutions to your personal liability exposure?  This article was written based on a presentation we gave in 2004 at the Treasury Management Association of Chicago’s Windy City Summit.

 

 Insurance Renewal Got You Down?
   Maybe it’s time for a Captive Insurer?

 

It’s like a knee jerk reaction – the insurance market changes direction and everyone’s running for the alternative risk market at once.  Being your own insurer may not be the panacea you envisioned.  Like when your plumber tells you this will be his last house call, because starting next week he’s going to be a full time day trader – in 1999 he was a genius, in 2002 he’s bankrupt!   

 

So before you trade in your conventional insurance program for an alternative approach, we suggest you take more than a moment to assess the landscape.  One thing is for sure, no business alternative produces risk-free money.  

 

 

 

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